Job Description
Role Overview:
To generate rental business for dewatering pumps and manage the complete rental sales cycle, and ensure timely payment collection from customers as per agreed terms.
Key Responsibilities
1. Rental Sales & Business Development
• Identify and develop rental opportunities for dewatering pumps and systems.
• Handle inquiries from contractors, EPC companies, and project sites.
• Prepare and submit rental quotations, technical offers, and commercial proposals in CRM.
• Negotiate rental terms, duration, and commercial conditions with customers.
• Convert enquiries into confirmed rental orders / work orders
2. Customer Coordination
• Coordinate with customers for site visit, scope finalization, and mobilization planning.
• Act as the single point of contact for customers during the rental period.
• Maintain strong relationships to ensure repeat rental business.
3. Order Processing & Documentation
• Ensure timely receipt of work order / LoI from customers.
• Coordinate with internal execution and logistics teams for material deployment.
• Ensure all rental orders are properly entered and tracked in CRM/SAP systems
4. Payment Follow-Up (Key Responsibility)
• Ensure collections are completed within agreed credit terms.
• Escalate payment delays to the reporting manager as required.
• Maintain updated records of outstanding, receivables, and payment status.
5. Coordination with Internal Teams
• Work closely with execution/operations team to ensure customer satisfaction on site.
• Coordinate with service and maintenance teams for uninterrupted pump operation.
• Align rental availability and future bookings with execution team.
6. Reporting & MIS
• Prepare and submit:
o Daily/weekly rental sales activity reports
o Outstanding & payment follow-up reports
o Customer visit and enquiry status reports
• Track KPIs such as:
o Rental revenue
o Order conversion ratio
o Collection efficiency
o Repeat customer business
Location
Faridabad, Haryana
Experience
2–6 years
Skills and Qualifications
Key Skills & Competencies
• Experience in rental equipment sales (preferably pumps / construction equipment)
• Strong negotiation & customer handling skills
• Excellent follow-up skills for timely payment collection
• Basic understanding of dewatering systems and pump applications
• Comfortable with SAP / Excel / CRM usage
• Good communication skills (email, phone, site interaction)
Qualification & Experience
• Diploma / Graduate (Engineering or Commercial preferred)
• 2–6 years’ experience in rental sales or industrial equipment sales
• Experience with contractors / infrastructure projects will be an advantage